Walter S
PAUL, ID | 2021 Buick Encore GXJuly 17, 2021
Arrived on July 1, simply wanting to physically how an Buick Encore looked in person, not intending to buy on that date. I had shopped for Encores at various on-line locations, and wanted to view one physically. As I wanked through your new car inventory around the Lot I was unable to find an Encore. At that point, Luis came out, introduced himself and listened patiently as I stated no desire to buy today. In looking around the lot, Luis showed me a 2021 ENCORE GX which had only arrived a day earlier. After learning the difference e between the Encore and the Encore GX brands, I soon realized that it was the GX which made the most sense to me. But it was over the amount I had previously decided was my limit. Luis arranged for me to take a test drive of the GX just in, and I was very impressed, but still back in the office having previously been though many tortuous strung out negotiations when purchasing new vehicles oven the past 40 years, I was determined not to go through that again. But after asking and receiving answers to numerous questions from :Luis, Cameron and the Sales Mgr. (I believe John), I agreed to the deal on that date. Still I insisted that I needed to go home, clearing my head and thinking about the decision I was on the verge of buying. After a few phone conversations with Luis and again the Sales Mgr, I agreed to the purchase. Young GMC should recognize that Luis was able to sell a car that the buyer (me) had no intention of buying on that date. In sum, one of the better car buying experiences I have had over the course of my life.
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